FAQ

What does Titaanico Purba Pratama do?

Titaanico Purba Pratama is an Indonesian export sourcing and trading company based in Purbalingga, Central Java. We connect international buyers with reliable local producers and artisan communities while managing sourcing, quality coordination, documentation, and export logistics.

What products do you supply?

Our primary product categories include:
^. False Eyelashes
^. Pepper
^. Cloves
^. Nutmeg
^. Other agricultural commodities
^. Selected products sourced from Central Java based on buyer requirements
We continuously expand our sourcing network to accommodate market demand.

Can you source products that are not listed on your website?

Yes. Besides our core product categories, we also provide sourcing services for selected products available in Central Java and surrounding regions. Share your product specifications with us, and we will evaluate sourcing availability.

Which countries do you export to?

We welcome inquiries from buyers worldwide. Export destinations depend on product regulations, shipping availability, and import requirements in the destination country.

Can you supply private label or OEM products?

For selected products, particularly false eyelashes, private labeling, custom packaging, and OEM solutions are available. Requirements vary depending on the product category and order quantity.

What is your minimum order quantity (MOQ)?

The MOQ varies by product.
For false eyelashes, the standard MOQ is generally 1,000 pairs per style. Agricultural commodities depend on product type, packaging, and export feasibility. Please contact us with your requirements for a quotation.

Can I request product samples?

Yes. Samples may be available depending on the product and stock availability. Sample costs and shipping charges are typically borne by the buyer.

How do you ensure product quality?

We work with carefully selected suppliers and conduct quality coordination before shipment. Depending on the product, quality control may include visual inspections, specification verification, packaging checks, and documentation review.

Do your products have certifications?

Certification availability depends on the product. Certain agricultural commodities may be supplied with certifications such as HACCP, Certificates of Origin, or other export-related documents when required and applicable.

How long does production take?

Lead time depends on the product, customization requirements, and order volume.
Standard production generally ranges from 30 to 45 business days after order confirmation, and first orders usually take longer time, although larger or customized orders may require additional time.

Can you provide FOB, EXW, or other Incoterms?

Yes. Quotations can be prepared under EXW and FOB, depending on the product and shipping arrangement.

Which shipping methods do you offer?

We arrange international shipments by:
^. Sea Freight
^. Air Freight
^. Courier services for samples
Shipping methods are selected based on product type, order size, destination, and buyer preference.

Which ports do you use?

Most shipments are exported through major Indonesian ports, including Tanjung Emas Port (Semarang) and Tanjung Priok Port (Jakarta), depending on logistics requirements.

Which payment methods do you accept?

Payment methods are discussed during the quotation process, but for now international bank transfer (TT) is the only accepted payment method.

How do I request a quotation?

Simply send us the following information:
^. Product name
^. Specifications
^. Quantity required
^. Destination country
^. Packaging preference
^. Any special requirements
Our team will review your inquiry and provide a quotation as soon as possible.